1 – I cannot login
The error message that you may receive
the expiration date is passed
- you tried to connect to many times with an incorrect password
- the customer service suspended your profile for a specific reason
Your user status may influence
2 – Can I add my certificate on LinkedIn?
- Go to your profile page on LinkedIn and clic on “Edit profile”
- Go to the “Accomplishments” section
- Clic on the “Add” symbol : “+”
- Clic on “Certification”
- Enter the following information :
Certification name => eLearning program – Marketing in a Digital WorldCertification authority => LEARNING7 (la page s’affichera dans les résultats)License number => leave blankFrom / To => Tick “This certification does not expire”Certification URL => https://shop.learning-7.com/
3 – I cannot complete the the drag & drop exercices. An element does not fit in the box.
4 – The videos do not load.
1 – Do we have access to the whole programme or do we have to pay for each module?
The subscription and its amount are unrelated to the content available on the platform. Keeping an active subscription only means that the access to the platform is still valid. The seven modules from the programme “Marketing in a Digital World” are all available from your first connection.
2 – I want to unsubscribe. How should I proceed?
3 – I want to update my payment information. Where can I do it?
You can update your information by following this link : https://shop.learning-7.com/my-account/subscriptions/.
4 – Does stopping my subscription cut instantaneously my access to te platform?
Academic and content-related questions
1 – Can I attend a real-life Workshop?
2 – Can I get the answers?
No. We do not give away the answers to avoid them being shared among students.